At Hayaora, we take your privacy seriously. We are committed to ensuring that your personal information is protected and handled in the manner you expect. This Privacy Policy explains the types of information we collect from you when you visit our website, how we use that information, and the steps we take to safeguard your privacy. 

If you have any questions or concerns about the way in which we collect or use your information, please feel free to contact us at contact@hayaora.com. 

 

Information We Collect 

When you visit our website, make a purchase, or sign up for newsletters and special offers, we may collect the following types of information: 

• Personal Information: This may include your name, email address, shipping address, billing address, phone number, and payment details. 

• Technical Information: This includes information about your device, IP address, browser type, operating system, and pages visited on our website. 

• Purchase Information: We collect details about the products you’ve purchased, transaction history, and your preferences. 

 

How We Use Your Information 

The information we collect is used for several purposes, including: 

• Processing Orders: To process your purchases, communicate with you regarding your order, and deliver the products you’ve ordered. 

• Customer Support: To respond to your inquiries, resolve issues, and provide customer service. 

• Marketing: If you’ve subscribed to our mailing list, we may send you fashion updates, special offers, promotions, and invitations to VIP events. You can unsubscribe at any time if you no longer wish to receive these communications. 

• Site Improvement: To enhance your shopping experience by analyzing trends, understanding customer preferences, and improving the functionality of our website. 

 

Cookies 

What are Cookies? 

Cookies are small text files that are stored on your computer or device when you visit our website. They help us remember your preferences, such as the items in your shopping cart, and personalize your experience. 

By using our website, you consent to the use of cookies. These cookies do not store sensitive information like your credit card details. 

You can choose to disable cookies by adjusting your browser settings, but please note that doing so may affect your ability to use key features of our website, including adding items to your cart and logging into your account. 

For more information about managing cookies, please refer to the “Help” section of your browser. 

 

Data Protection 

We are fully committed to complying with data protection laws, including the UK General Data Protection Regulation (GDPR), to ensure your personal information is secure. We take reasonable measures to safeguard your data and will process it fairly and lawfully. 

 

Sharing Your Information 

In some cases, we may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties will only have access to the information necessary to perform their services and will be required to keep your information confidential. 

We may share your information with our courier company for delivery purposes, and in certain situations, we may need to pass on your contact number for delivery updates. 

We will never sell your personal information to third parties for marketing purposes. 

 

Third-Party Websites 

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party websites you visit. 

 

Changes to This Privacy Policy 

Hayaora reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we protect your personal information. 

 

Your Consent 

By using our website, you consent to the practices described in this Privacy Policy. If you have any questions or concerns, or if you wish to withdraw your consent at any time, please contact us at contact@hayaora.com. 

Thank you for trusting Hayaora with your personal information. We value your privacy and are dedicated to providing you with a safe and secure shopping experience. 

 

This privacy policy was last updated on 2025.