Welcome to Hayaora! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of clothing, accessories, and other products (“Goods”) from Hayaora, including all features, tools, and services available through our website (the “Site”). By accessing or using the Site, you agree to abide by these Terms, including any future modifications. If you do not agree to these Terms, please refrain from using the Site or making a purchase. 

 

1. General Information

The Hayaora website is operated by Hayaora Ltd (“we”, “us”, “our”). All references to “you” refer to the user or purchaser of Goods through our Site. The use of our Site and the purchase of Goods is governed by these Terms, which form a legally binding agreement between you and Hayaora. 

We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and your continued use of the Site after such changes will constitute your acceptance of the updated Terms. 

2. User Representations

By accessing or using the Site, you represent and warrant that: 

• You are at least the age of majority in your jurisdiction or have obtained consent from a parent or legal guardian to use the Site. 

• You are legally able to enter into agreements and purchase products. 

• You will not use our products or services for any illegal or unauthorized purpose and will comply with all applicable laws, including copyright laws. 

3. Use of the Site

You agree not to: 

• Engage in any activity that could harm, disrupt, or interfere with the functioning of the Site, including introducing harmful viruses, malware, or malicious code. 

• Use the Site to violate the rights of others, including intellectual property rights or any other personal or proprietary rights. 

• Reproduce, duplicate, copy, sell, resell, or exploit any part of the Site or Goods without our express written permission.
  
  

4. Product Information and Pricing

We make every effort to accurately display the colors, sizes, and features of our products on the Site. However, the appearance of these items may vary depending on your device and screen settings. We cannot guarantee the accuracy of product color displays. 

All prices for Goods on the Site are subject to change without notice. Prices and availability of products may vary, and we are not liable for any discrepancies. We reserve the right to modify or discontinue any product or service at any time. 

5. Orders and Payment

When you place an order on the Site, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion, including orders that appear to be placed by resellers, distributors, or dealers. 

You agree to provide current, complete, and accurate payment and account information. You must promptly update your account information if there are any changes. All transactions are processed securely through third-party payment providers. 

6. Shipping and Delivery

Delivery times are estimates and may vary. We are not responsible for any delays or failures in delivery beyond our control, including but not limited to events such as strikes, shipping issues, or natural disasters. 

7. Returns and Exchanges

Please refer to our Return Policy for details regarding returns, exchanges, and refunds. We reserve the right to update or change our return policy at any time. 

8. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by Hayaora. We do not endorse or assume any responsibility for the content, products, or services provided by these third parties. You access third-party websites at your own risk and are responsible for reviewing their terms and policies. 

9. Personal Information

Your use of the Site is governed by our Privacy Policy. By making purchases or interacting with the Site, you consent to the collection and use of your personal information as outlined in our Privacy Policy. 

10. SMS/MMS Marketing Program

By opting into our mobile messaging program, you agree to receive automated marketing messages from Hayaora via SMS/MMS. Standard message and data rates may apply. You can opt-out at any time by replying “STOP” to any message. For support, text “HELP.” 

11. Limitation of Liability

Hayaora is not liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages arising from the use of the Site or the purchase of Goods. We do not guarantee the availability, reliability, or accuracy of the Site. 

12. Indemnification

You agree to indemnify and hold Hayaora, its affiliates, officers, employees, and agents harmless from any claims, losses, or damages arising out of your use of the Site, breach of these Terms, or violation of any applicable laws. 

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of these Terms will be resolved through the courts located in the United Kingdom. 

14. Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable, such provision shall be severed from these Terms without affecting the validity of the remaining provisions. 

15. Termination

We reserve the right to terminate or suspend your access to the Site if you fail to comply with any of these Terms. Upon termination, your obligation to pay any outstanding amounts will remain in effect. 

16. Entire Agreement

These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Hayaora regarding your use of the Site and the purchase of Goods. 

17. Changes to Terms

Hayaora reserves the right to update or modify these Terms at any time. You are encouraged to review these Terms periodically for any changes. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. 

Contact Us 

For any questions or clarifications, please contact us at contact@hayaora.com.